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Our tv was broken in our room and it took about ten tries to get the hotel to do something about it, so they gave us $30 of room service for free and an upgrade to a SUITE! We were so excited! It was probably five times the size of our first room with a full kitchen, 2 bathrooms, a living room and dining room, a big screen tv, and a much better view! We woke up the next day and watched our Cougs win in their bowl game while eating cinnamon roll french toast from room service. It was a great way to end our little vacation. It was such a great trip!